WORK THAT
WORKS

The work we do here is impactful, effective and memorable, and our passion for upholding this benchmark is palpable. Through strategic thinking and good design, we succeed in helping brands connect in a real and meaningful way.

A GOOD
EXPERIENCE

We love what we do here, and that makes a huge difference to the businesses we collaborate with. Not just because it shines through in our work, but also because it makes the experience of working with us refreshingly positive.

WE’RE IN THIS
TOGETHER

Many of our clients have been with us for years, and the reason behind this goes beyond the quality of our work. It’s because we do our best to build relationships that create a real sense of being in it together – and in it for the long haul. We’ve found it’s a great way to do business.

THE WAY WE WORK

BRAND
PARTNERSHIPS

From brand strategy through to identity, we partner with our clients to launch, adapt or evolve their brands. We’re often working across multiple teams, collaborating in multiple agency environments, always championing the brand.

BRINGING BRANDS
TO LIFE

Using great thinking and intelligent design, we work with clients to create authentic experiences that help brands thrive in the real world. From campaigns to apps, websites to POS, we always keep brand at the heart.

WE GIVE
BACK

Whenever we can, we like to use our talents to give back. So, we’ve built long-lasting partnerships with some great not-for-profits and helped fund community initiatives we feel passionately about. Each year, at least 10% of our profits go towards pro bono work and charity donations. 

GOOD
PARTNERSHIPS

We don’t always do it all ourselves. We have a trusted network of researchers, strategists, signage experts, digital technologists and many more, who partner with our team at different times. You can be sure that if we don’t have the expertise within Milo, we know a partner who does.

WHAT MATTERS
AT MILO

The culture we enjoy at Milo is designed to help us create relationships that last and do work that matters. It’s built on a foundation of values that connect us, guide us and define us, whether we’re facing a challenge with a client or eating birthday cake with the team.

WE’VE ALWAYS
WORKED WITH GOOD
CLIENTS

GET TO KNOW US

RACHEL MILES

FOUNDER

Rachel is a creative strategist with 20+ years experience working in brand and design agencies. Rach leads the team at Milo&Co. and is passionate about evolving brands – she works collaboratively to make brands more distinctive, adaptable and instinctive. Rachel has worked in Australia and Asia with clients such as ABC, Australia Post, Tesco Lotus, Bupa, Sensis, Monash University, Opera Australia, Bupa, RAA, and GE.

GARY TOWNSEND

CREATIVE DIRECTOR

Gary is an award-winning creative and has worked at some of London’s leading design groups for some of the world’s biggest brands. At Milo&Co, he plays a pivotal role in making brands simpler, more engaging and relevant through insight-led ideas and impactful design. He has worked on a diversity of brands including BP, Honda, Marks and Spencer, EY, Australian Red Cross, Bupa, Investa and Monash University Business School.

MEL DALE

MANAGING DIRECTOR

Mel has been responsible for leading brand development and strategic communications for many of Australia’s biggest companies. At Milo&Co she is responsible for leading high-level brand strategy projects, and managing our senior client relationships. Mel has worked with Victorian Government, Telstra, NAB, MLC, JBWere, AGL, Transurban, Monash University, Bupa, and Australia Post.