WORK THAT
WORKS

The work we do here is impactful, effective and memorable, and our passion for upholding this benchmark is palpable. Through strategic thinking and good design, we succeed in helping brands connect in a real and meaningful way.

FROM THE
HEART

We love what we do here, and that makes a huge difference to the businesses we collaborate with. Not just because it shines through in our work, but also because it makes the experience of working with us refreshingly positive.

WE’RE IN THIS
TOGETHER

Many of our clients have been with us for years, and the reason behind this goes beyond the quality of our work. It’s because we do our best to build relationships that create a real sense of being in it together – and in it for the long haul. We’ve found it’s a great way to do business.

THE WAY WE WORK

BRAND
PARTNERSHIPS

From brand strategy through to identity, we partner with our clients to launch, adapt or evolve their brands. We’re often working across multiple teams, collaborating in multiple agency environments, always championing the brand.

BRINGING BRANDS
TO LIFE

Using great thinking and intelligent design, we work with clients to create authentic experiences that help brands thrive in the real world. From campaigns to apps, websites to POS, we always keep brand at the heart.

WE GIVE
BACK

Whenever we can, we like to use our talents to give back. So, we’ve built long-lasting partnerships with some great not-for-profits and helped fund community initiatives we feel passionately about. Each year, at least 10% of our profits go towards pro bono work and charity donations. 

WE HAVE TALENTED
FRIENDS

We don’t always do it all ourselves. We have a trusted network of researchers, strategists, signage experts, digital technologists and many more, who partner with our team at different times. You can be sure that if we don’t have the expertise within Milo&Co., we know a partner who does.

WHAT MATTERS

The culture we enjoy at Milo&Co. is designed to help us create relationships that last and do work that matters. It’s built on a foundation of values that connect us, guide us and define us, whether we’re facing a challenge with a client or eating birthday cake with the team.

BRANDS WE’VE
WORKED WITH

The RAA logo in black

GET TO KNOW US

RACHEL MILES

FOUNDER

Rachel is a creative strategist with 20+ years experience working in brand and design agencies. Rach leads the team at Milo&Co. and is passionate about evolving brands – she works collaboratively to make brands more distinctive, adaptable and instinctive. Rachel has worked in Australia and Asia with clients such as ABC, Australia Post, Tesco Lotus, Bupa, Sensis, Monash University, Opera Australia, RAA, and GE.

GARY TOWNSEND

CREATIVE DIRECTOR

Gary is an award-winning creative and has worked at some of London’s leading design groups for some of the world’s biggest brands. At Milo&Co., he plays a pivotal role in making brands simpler, more engaging and relevant through insight-led ideas and impactful design. He has worked on a diversity of brands including BP, Honda, Marks and Spencer, EY, Australian Red Cross, Bupa and Investa.

James Porrovecchio

Operations Manger

James is responsible for managing the day-to-day operations for the team. James has a strong, proven track record in both organisational and creative project management. Alongside his management expertise, he also brings more than 15 years experience working as a designer and art director for advertising and marketing agencies across Australia, the UK and even the Carribean.

Olga Terentev

Account Director

Olga has over 10 years experience working in Melbourne and London based agencies across brand, marketing, media and communications. Olga brings the team together to deliver strategic and creative solutions for our clients. Her experience includes working with brands such as New Balance, H&M, RAA, Victoria University and Visit Victoria.

Mark Adams

Senior Account Manager

Mark has been with Milo&Co for over four years and forms part of the client service team. His career to date has seen him work with a number of leading brands across a wide range of sectors including health, pharmaceutical and property. His time at Milo&Co. is spent working across brands including Bupa, Australia Post and Headspace.

Michelle MacCreadie

Design Director

With a career spanning more than 20 years, Michelle has produced work for some of Australia’s most respected companies including Wesfarmers, Australia Post and the ASX. At Milo&Co. she works with the Creative Director, to lead our design team while managing her own projects for clients including Bupa, Gilbert + Tobin, RAA and Investa.

Eleanor Padey

Designer

Joining Milo&Co. initially as a design intern, Eleanor quickly become a permanent part of our team. Working across both print and digital design, Eleanor contributes to branding and strategy projects for a number of our key clients, including Australia Post, Bupa, and Maurice Blackburn.

Bryce Pepper

Designer

Graduating from Swinburne university with first class honors in 2016 Bryce has developed his professional skills and experience working in a fast-paced environment. With specialist skills in illustration and illustration systems, Bryce has worked across brands such as Bupa, RAA, TAFE Gippsland and Headspace.

Emma Baldwin

Designer

Emma is a designer with a diverse background spanning the corporate, property, FMCG and cultural sectors for a wide range of clients – from multinational organisations to boutique brands and the NFP sector. As a broadly skilled designer, Emma is involved in the complete design process and works across both print and digital disciplines.